Cookie Policy

Last updated 1 Feb, 2024.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive. The cookies we use are non-intrusive and are used by most businesses.

We use cookies to:

  • remember your browsing preferences when you visit our website so that we can give you a better website experience;
  • collect anonymous statistical information about the way you use our website and their content so that we can improve the way the website works and the content we make available (for example, we collect information about the number of visitors to the various parts of the website);
  • track how you interact with the updates and marketing materials we send you.

We use strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to use of e-billing services.

We make every effort to respect your choices, however, there is the possibility that not all cookies will be captured. Please be aware if this is a concern then we would recommend that you change your cookie settings via your browser.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Analytical or Performance Cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Within six months of receiving a final response to your complaint; and
  • Either no more than one year from the date of act/omission being complained about; or
  • No later than one year from when you should have realised there was cause for complaint.

Cookies from 3rd party websites

  • Google services (Analytics, Tag Manager)
  • Facebook
  • LinkedIn
  • Instagram